Privacy Policy

At Hawaii's Best, Delivered!, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or interact with our services. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The information we collect may include:

- Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment information (such as credit card details).
- Account Information: If you create an account, we collect login credentials (such as username and password) along with any preferences or settings you choose.
- Order Information: Details of the products you purchase, including transaction history, shipping and billing addresses, and any communication with our customer service team.
- Device and Usage Data: This includes information about your device (e.g., IP address, browser type, operating system) and your interactions with our website (e.g., pages visited, time spent on the site, referring URLs).
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website.

2. How We Use Your Information

We use the personal information we collect for various purposes, including but not limited to:

- Processing Orders: To fulfill your orders and manage your account.
- Customer Service: To respond to your inquiries and provide customer support.
- Improving Our Website: To personalize your experience and improve the functionality of our website.
- Marketing Communications: To send you promotional materials, newsletters, or special offers (only if you’ve opted in to receive them).
- Security and Fraud Prevention: To detect and prevent fraud or unauthorized activity.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We take appropriate technical, administrative, and physical measures to protect the personal information we collect from unauthorized access, use, or disclosure. These measures include using encryption (such as SSL) for sensitive transactions and limiting access to your personal information to employees or contractors who need it to perform their job.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to perform functions on our behalf, such as:

- Payment Processors: To process payments and manage transactions.
- Shipping Partners: To fulfill and deliver your orders.
- Marketing Services: If you have opted into our marketing communications, we may share your email address with third-party providers to send you promotional emails.

We may also share your information if required by law or to protect our legal rights, such as in response to a subpoena or legal process.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct inaccurate information.
- Deletion: You may request that we delete your personal information, subject to certain limitations.
- Opt-Out of Marketing: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise your rights, please contact us. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookies through your browser settings, but disabling cookies may limit some features of the site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of the policy and post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hawaii's Best, Delivered!
Email: aloha@hawaii.delivery