FAQs

General Questions

What is Hawaii’s Best, Delivered?
Hawaii's Best, Delivered! is your go-to online shop for the finest Hawaiian products. From delicious treats to thoughtful gifts, we bring the flavors and spirit of Hawaii straight to your doorstep.

Shipping

Do you offer free shipping?
Yes! We offer free 2-3 day nationwide shipping on all orders—no minimum required.

How long does shipping take?
All orders are delivered within 2-3 business days after processing.

What is your Shipping Policy for Flowers and Chocolates?
To guarantee the freshness and quality of our flowers and chocolates, we ship these perishable items only on Mondays, Tuesdays, and Wednesdays. This ensures delivery within 2-3 days and prevents delays over the weekend, as our carriers do not deliver perishable goods on Saturdays or Sundays.

Can I track my order?
Absolutely! Once your order has shipped, you’ll receive a shipping confirmation email with live tracking information.

Do you ship internationally?
At this time, we only offer shipping within the United States.

 

Payments

What payment methods do you accept?
We accept all major credit cards, debit cards, GPay, Venmo, ShopPay and PayPal for your convenience.

When will I be charged for my subscription?
For subscription boxes, your card will be charged on the same date every two weeks or each month, depending on your plan.

Customer Support

What if I have issues with my order?
If you have any problems with your order, please contact our customer service team at aloha@hawaii.delivery. We’re here to help!

What is your return policy?
We want you to love your experience with Hawaii's Best, Delivered! If there’s an issue with your order, reach out to us at aloha@hawaii.delivery for assistance.

Still Have Questions?

Feel free to email us at aloha@hawaii.delivery.
Our team is always happy to assist you!